Our refund policy is designed to address concerns while recognizing the nature of our digital products.
Since the products we sell are digital in nature, once they are delivered via email or download link, we cannot offer refunds. This policy is in place because digital products cannot be returned or revoked once accessed.
If you experience an unsuccessful payment, you must contact us immediately at projectninjatech@gmail.com. Please provide the details of your transaction, including the order ID or any confirmation details. We will review the issue and, if applicable, process a refund.
Refund requests for unsuccessful payments will be thoroughly reviewed. If we determine that the payment was not processed successfully and you did not receive the product, a refund will be issued. Please allow 1-2 business days for the refund to reflect in your account.
If you have any concerns about a payment or require assistance, please contact us at projectninjatech@gmail.com.